Terms and conditions

About Avedis Recovery

This website is operated by Avedis Recovery Inc. References to “Avedis,” “we,” “us,” or “our” mean Avedis Recovery Inc.

Website information only

The website provides general information about Avedis Recovery, behavioral health, substance use treatment, admissions, and related topics. Website content is not medical advice, a diagnosis, a treatment recommendation, or a substitute for advice from a qualified healthcare professional.

Using the website, submitting a form, sending an email, calling us, or using an automated assistant does not by itself create a healthcare provider-patient, therapist-client, or other professional relationship.

Emergencies

This website is not an emergency or crisis service. If you or another person is in immediate danger, call 911. In the United States, you may also call or text 988 to reach the Suicide & Crisis Lifeline. Do not use a website form, email, or chat tool for urgent medical or safety concerns.

Admissions and treatment services

Information submitted through the website may be used to respond to an inquiry, discuss available services, or begin an admissions assessment. An inquiry or preliminary conversation does not guarantee admission, acceptance into a particular program, clinical suitability, availability, insurance coverage, or a particular treatment outcome.

Treatment, payment, cancellation, refund, consent, privacy, and other service terms may be governed by separate documents provided during assessment or admission. If those documents conflict with these website terms, the service-specific documents control for the relevant service.

Insurance information

Any insurance verification or benefits information is preliminary and is not a guarantee of payment. Coverage, medical necessity, authorizations, deductibles, copayments, coinsurance, exclusions, and final payment decisions are determined by the applicable insurer or plan. You remain responsible for understanding your benefits and financial obligations.

Acceptable use

You may use the website only for lawful purposes. You must not:

• attempt to gain unauthorized access to the website, accounts, systems, or data;
• interfere with website security, availability, or normal operation;
• upload malicious code, false information, or content you are not authorized to provide;
• use automated tools to scrape, copy, overload, or misuse the website;
• impersonate another person or misrepresent your identity or authority; or
• use website content in a misleading, unlawful, or harmful manner.

Information you submit

You are responsible for ensuring that information you submit is accurate and that you are authorized to provide it. Please do not send unnecessary sensitive information through general email, website chat, or forms that do not request it. Our handling of personal information is described in our Privacy Policy.

Intellectual property

The website and its text, design, graphics, photographs, video, logos, software, and other content are owned by or licensed to Avedis Recovery Inc. and are protected by applicable intellectual property laws. You may view and print reasonable portions for personal, noncommercial use. No other reproduction, modification, distribution, republication, or commercial use is permitted without prior written authorization.

Third-party websites and services

The website may link to or use third-party services. A link does not mean that we endorse or control the third party. Their terms, privacy practices, availability, and content are their responsibility. You use third-party services at your own discretion.

Website availability and accuracy

We work to keep the website accurate and available, but programs, staff, facilities, policies, pricing, insurance participation, and availability may change. We do not promise that every page is complete, current, uninterrupted, or error-free. Please contact us directly to confirm information that is important to an admissions or treatment decision.

Disclaimers and limitation of liability

To the fullest extent permitted by law, the website is provided “as is” and “as available,” without warranties of any kind. Avedis Recovery Inc. is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of, or inability to use, the website. Nothing in these terms excludes or limits a right or liability that cannot lawfully be excluded or limited.

Privacy and cookies

Our Privacy Policy explains how we handle personal information. Our Cookie Policy explains how cookies and similar technologies are used.

Changes to these terms

We may update these terms as the website, our practices, or applicable law changes. The revised terms will be posted on this page with a new “Last updated” date. Your continued use of the website after an update means you accept the revised terms.

Governing law

These terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute relating to these website terms will be subject to the state or federal courts located in Los Angeles County, California, except where applicable law requires otherwise.

Contact us

Questions about these terms may be sent to info@avedisrecovery.com or discussed by calling (833) 514-0579.